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February 2010

A Monthly Newsletter Source of Financial Sources

Don’t miss this month’s timely story ideas, direct dial phone numbers, and E-mail addresses of these accessible experts!

LONG TERM CARE INSURANCE

The Chief Advantages of Long Term Care (LTC) Insurance
The major focus on LTC Insurance is the benefits paid for home care, assisted living, and nursing care, but there are other important advantages potential buyers should know about.

PERSONAL FINANCIAL PLANNING

If You Are Thinking About Retirement, This is a Good Time to Reassess Your Risk Tolerance.

Perfect book for tax time --Paper Clarity at a Glance: What to Keep and When to Let Go by Laura Moore, M.Ed.
The book shows readers how to make good decisions about personal papers - what’s clutter, what to shred, and what’s essential to keep for your security.

REAL ESTATE

Don’t rush into any major residential real estate decision and reject viable options because they seem like a lot of work.
The easy way can often be the most expensive way, particularly if the seller must bring money to the table to close the sale.

Renting vs. Selling Your Residence, Based on Inaccurate “Back of the Napkin” Calculations, is Usually a Very Bad Decision Over the Long Term.
Most owners grossly underestimate the real expense of renting their property, like property management, repair and maintenance, leasing, legal and tax, and most never set aside a maintenance reserve for capital repairs and improvements. Delay of other life and estate planning goals seldom acknowledged.

PRACTICE MANAGEMENT

Avoid the Hassle and Focus on Sales: Choose to Outsource Transition Tasks when Changing Broker/Dealers.

Larry Uyeno Joins Stadion Money Management as Regional Sales Rep for the West Coast.


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LONG TERM CARE INSURANCE

The Chief Advantages of Long Term Care (LTC) Insurance
The major focus on LTC Insurance is the benefits paid for home care, assisted living, and nursing care, but there are other important advantages potential buyers should know about.

The major focus most people have on LTC Insurance is the benefits paid for home care, assisted living, and nursing care, but there are other chief advantages potential buyers should know about. Some LTC insurance policies today may include some version of care support services to offer professional advice to policyholders about what resources they have in their communities that can help develop a plan of care, work and communicate with the families and other caregivers, and lastly in many cases, offer provider discounts through independent networks*.

  1. Who is ideally suited for this LTC insurance?
    The ideal candidates are middle to upper middle-income individuals and families where the resources they have would be notably stressed enough to result in a financial hardship to them without the presence of insurance. This would include having enough projected income to be able to make premium payments throughout one’s lifetime—even if the premiums go up by , for instance, 20%. The affluent shouldn’t overlook this just because they might think they can self-insure. In many cases, a good argument can be made for the affluent to buy policies.

  2. How much should you expect to pay for a policy?
    The answer to this question ranges quite broadly as the key factors include age, health, and comprehensiveness of the benefits a policyholder purchases. At the low end for very basic coverage the cost may be around a $1,000 annual premium for an individual ranging up to well over $5,000 annual premium particularly if a person is older, less healthy, and/or desires extensive benefits.

  3. How can you reduce the cost of this insurance?
    First and foremost, do your research and consider purchasing when you’re younger and healthier and don’t overestimate what you think about your own health and how easy it is to get approved for insurance. Take advantage of discounts that may be applicable such as good health discounts, couples/partner discounts and association/employer discounts. Don’t feel as though this purchase is an “All or None” decision—meaning you buy only lifetime benefits to cover a stay in a nursing home. Choosing a longer elimination period (deductible), shorter benefit period, and perhaps fewer bells and whistles through riders, can save quite a bit of money. You could also purchase coverage at a level to provide less than what a nursing home costs in your area. Couples and even extended families might consider purchasing a single policy that often can cost less than separate policies for each covered individual. This may not be available through all insurers. Look around if this is something you would like to consider. The major advantage of a single policy covering two lives is a lower premium often up to one third less expensive; the major drawback is if more than one covered person on the policy files a claim at the same time there could be some limitations in the amount of coverage available depending on how the policy was designed. Also, don’t overlook some kind of built in inflation option as this protection is important to have on a LTC insurance policies especially for someone purchasing a policy under the age of 70.

  4. The best way to shop for the product is to contact an insurance agent with experience in LTC insurance. Someone looking to buy LTC Insurance will benefit from working with an agent who is very experienced in this kind of insurance coverage. A skilled and seasoned agent can guide an individual through the steps, help them overcome some of the myths and misnomers about public and private options, and make an effective choice for themselves and their families. Consider looking for an agent who is Certified in Long Term Care CLTC . The Corporation for Long-Term Certification, Inc. is a place to look for an agent in your area. (www.ltc-cltc.com)

  5. Who may not be a good candidate for LTC insurance and why?
    Generally speaking, someone who might not be able to afford to continue premiums because of possible changes in financial circumstances might not be a good candidate. People on fixed incomes with little or no assets are often not great candidates for LTC Insurance and may need to look elsewhere for benefits particularly through Medicaid which can provide some help if the individual follows spend-down guidelines and income requirements. We suggest looking at the NAIC LTC insurance shoppers guide for information to help you make an informed decision about your eligibility. (www.naic.org)

  6. There is significant confusion about long term care insurance.
    Some other helpful pieces of advice include talking with your children. It’s so important for people to have the discussions within one’s family about how they’d want to be taken care of, where and how they will likely pay for this care long before they ever think they’ll need it. By doing so, one is more likely to have their wishes followed and if insurance is a possible option, to consider it when they are healthier and the policy more affordable.

Many states now have various programs to encourage consumers to purchase LTC insurance policies that may help provide broad protection of their assets and sometimes tax incentives too. Ask your agent if there are programs like that in your State.

For individuals in their 20’s to 40’s, there are three major reasons someone might consider purchasing LTC insurance.

  1. If there is a history of certain kinds of illnesses that run in families like Parkinson’s Disease or Alzheimer’s, one might want to consider buying a policy long before they’ll ever need it so that they lock up their insurability.

  2. If an individual participates in some hobbies or activities where a debilitating injury may occur like skiing, auto racing or a more extreme sport, considering a policy at a younger age is advised. In many, but not all States, John Hancock Life Insurance Company (U.S.A.) offers, on some of their policies, a Return of Premium optional rider – if an individual should die prior to age 65, their beneficiary will receive a benefit equal to total premiums paid, less any long term care benefits paid as well as Double Coverage for Accidents optional rider – if care is needed as a result of an accident prior to age 65, long-term care expenses will be covered up to two times the current Daily or Monthly benefit selected.

  3. Certain companies allow care support services and provider discounts to be extended to other family members. This can be valuable to the younger adult who might have concerns about their parents for instance.

A long term care insurance policy describes coverage under the policy, exclusions and limitations, what you must do to keep your policy in force, and what would cause your policy to be discontinued. Please contact a licensed agent or John Hancock for more information, costs, and complete details on coverage.

Stuart H. Armstrong, CFP®, CLTC, a John Hancock Life Insurance Company (U.S.A.) agent with Centinel Financial Group, a Boston Massachusetts area firm. He can be reached at 617-424-0005 or sharmstrong@jhnetwork.com
Financial Planner Policy Series LTC-03 & LTC-06

Long-term care insurance is underwritten by John Hancock Life Insurance Company (U.S.A.), Boston MA 02117 (not licensed in New York), in New York as John Hancock Life & Health Insurance Company, Boston MA 02117. 501-01272010-17191510
Trends from Ink&Air --Editor: Lisbeth Wiley Chapman, beth_chapman@inkair.com, 508-479-1033

PERSONAL FINANCIAL PLANNING

If you’re thinking about retirement, this is a good time to reassess your risk tolerance.

If you are one of the many baby boomers getting closer to retirement, this is the time to reassess your investment risk tolerance in light of market turbulence. By risk tolerance, I mean the ability to withstand volatility – ups and downs in the value of your portfolio.

While volatility can help during the wealth accumulation phase, it can be detrimental during distribution. In fact, analyses show that the more volatile the portfolio, the greater the probability of actually depleting assets during retirement. And the last thing a retiree wants to envision is ending up penniless during the golden years.

There are numerous tools available online to evaluate risk tolerance, ranging from simple questionnaires to more complex surveys that seek to extract your investing emotions and behaviors. While there is no one size fits all solution, you should review a few of them and find the one that makes the most sense for you. Keep in mind that assessing risk tolerance is both a science as well as an art. So, you can think of the suggested asset allocation as a guideline rather than an etched in stone mandate.

One of the more effective tools I have seen involves backing into a recommended asset allocation based on your cash needs and portfolio value. This type of analysis runs hundreds of iterations based on actual historical asset class performance to determine the probability of meeting your cash flow needs given a certain asset mix.

Regardless of how you get there, given the current state of the economy and financial markets, folks who are planning to retire in the next five to ten years should reassess their investment risk tolerance in order to ensure that they are on track to meeting their retirement goals.

Debra A. Neiman, CFP, President, Neiman Associates Financial Services, Arlington, MA, is the author “Money Without Matrimony.” She can be reached at 781-641-5700. deb@neimanonline.com
Trends from Ink&Air --Editor: Lisbeth Wiley Chapman, beth_chapman@inkair.com, 508-479-1033

PERFECT BOOK FOR THE NEW YEAR - MEDIA COPIES AVAILABLE

Paper Clarity at a Glance: What to Keep and When to Let Go
by Laura Moore, M.Ed.
The book shows readers how to make good decisions about personal papers - what’s clutter, what to shred, and what’s essential to keep for your security. 

Above all, this book offers peace of mind by reducing people’s fear of making a mistake, getting audited or wasting time searching for answers. No more frustration plowing through dense, complicated material. No more searching everywhere. Short, yet comprehensive, it’s all here — at a glance. Additionally, the book provides a strong foundation for dialogue between family members and professional advisors. Anyone who wants to bring order and greater security to their lives could use this book, especially during these turbulent times. Possibly for the first time, readers will be able to reduce their piles of paper and worry.

Paper Clarity’s added value is in its unique design, carefully selected to ease learning, prevent information overload, and invite readers to approach and understand this otherwise dry material. Its size, color, binding, and feel all help make what is typically dreaded, potentially pleasant. Diagrams, 18 tips, and clarity on storage, taxes and audits all add more ease. The Paper Clarity Chart is the core element of this valuable resource. It includes a comprehensive list of over 100 personal (legal, financial, and medical) documents and records, information on how long to keep each document, and when one can shred or recycle. The book goes beyond getting organized; it helps people make good decisions.

Laura Moore holds a Master’s Degree in Education from Harvard Graduate School of Education, and works as a consultant, workshop leader, professional speaker and writer.  She is the founding principal of ClutterClarity at Home, teaching clients how to achieve sustainable relief from their clutter, and bring order and more enjoyment to their lives.  She can be reached at Laura@ClutterClarity.com or 617-349-1661. To learn more, visit her website http://www.ClutterClarity.com or Blog: http://www.ClutterClarityatHome.com. The book is available on Amazon.com. For your copy of this book, send a request to beth_chapman@inkair.com with “Clarity” in the subject line.  Include your mailing address.
Trends from Ink&Air --Editor: Lisbeth Wiley Chapman, beth_chapman@inkair.com, 508-479-1033

REAL ESTATE

Don’t rush into any major residential real estate decision and reject viable options because they seem like a lot of work.
The easy way can often be the most expensive way, particularly if the seller must bring money to the table to close the sale.

Many individuals find themselves in the difficult spot of trying to sell their home while it is currently worth less on the open market than the amount of the mortgage still owed on the house.  

In such a case, the owner will have to bring money to the closing in order to satisfy the mortgage.  There can be few things more depressing to a homeowner than having to pay to sell their own home.  

A recent example shows how costly trying to sell a home can be.  A homeowner was moving to a new town and needed to sell his home.  He had purchased the home in 2006.  The market value of the home had fallen significantly since his original purchase.  

His financial advisor recommended that instead of selling the house he should attempt to rent the house.  By renting he could cover the cost of the mortgage or come close while he waited for the housing market to improve in the next year or so.  

The client considered the idea, but he felt the pressure of trying to start his new job, move his family and find a place to rent in the new town that it was too much to try to be a landlord as well.  He made a surprise call just before Christmas saying he did have an offer on the house.  The idea of being done with the house was too tempting.  He just needed to bring $37,000 to the table and in a hurry.  

To get the $37,000 he had to take a significant distribution from his IRA.  This distribution along with the significant federal and state income taxes and the 10% federal penalty for an early withdrawal created a big hole in his retirement account.  He wanted to close the deal more than he wanted to wait for a better opportunity.  

This sad story has an even worse end when the buyer backs out of the deal.  Apparently, she thought she qualified for the first time home buyer tax credit, but she didn't.  The tax credit was the incentive for her to buy the house and when she lost it, she couldn't afford to close the deal.  

After hearing about the debacle, the advisor recommended that the homeowner consider suing her for specific performance or going after the mortgage company for failing to adequately vet the buyer.  In any event, it was recommended that he put the $37,000 back into his IRA before 60 days went by from the initial withdrawal.  

The moral here is to not rush into any major decision and to not reject viable options because they seem like a lot of work.  The easy way can often be the most expensive way.

Donald L. McCoy, J.D., CMFC -- Planners Financial Services, Inc., 952-835-9000.  Minneapolis, Minnesota. Registered investment adviser and subsidiary company Montgomery Investment Management, specialize in the management of no-load mutual fund portfolios for individuals and retirement plans designed to protect capital by reducing risk. 952-835-9000 - pfshim@usinternet.com.
Trends from Ink&Air --Editor: Lisbeth Wiley Chapman, beth_chapman@inkair.com, 508-479-1033

Renting vs. Selling Your Residence, Based on Inaccurate “Back of the Napkin” Calculations, is Usually a Very Bad Decision Over the Long Term.
Most owners grossly underestimate the real expense of renting their property, like property management, repair and maintenance, leasing, legal and tax, and most never set aside a maintenance reserve for capital repairs and improvements. Delay of other life and estate planning goals seldom acknowledged.

In good or bad markets, well-intended families and investors look to real estate as a way to help achieve financial independence… a time when the property is scheduled to be free and clear of debt, and is expected to rain down cash flow for the balance of their lives. In the current market, where sellers are not getting “their price”, this idea flourishes. Unfortunately for many families who are working hard to make financial independence work and have little margin for error, renting the residence could be a decision that places them significantly further behind their goals. 

There are at least half dozen factors that could create problems for many families.
In the short term:

  • Homeowners underestimate the amount of time it takes to get their selling price. The current market has yet to stabilize. When it does, it will take more time than expected to get to the sellers price. The rise of home prices over the long run resembles the rate of inflation. So when a home value drops by 25%, to get to the original value, it would have to grow by 33% (the converse of a 25% decline). Make any reasonable assumption on the growth rate, the recovery time will take six to seven years after the market has stabilized.
  • Homeowners underestimate the cost of owning a rental. The most common “back-of-the-napkin” calculations account for only mortgage, tax, and insurance expenses. For many owners, the criteria to decide to rent seems to be to “break even.” Many are willing to subsidize to some extent. The reality is that these decisions grossly underestimate the real expense of renting, like property management, repair and maintenance, leasing, legal and tax, and the most underestimated expense: maintenance reserve for capital repairs and improvements.
  • Families end up holding their properties longer than anticipated. Not only does this multiply the carrying costs, but also the former owners are likely to blow past the $250,000/$500,000 capital gains exemptions granted to them for living in the property two of the most recent five years. Families get too busy to deal with the property, and end up potentially paying a significant amount of capital gains tax, which greatly erodes the capital generated by the property.
  • Many investors are not wired to manage real estate. Rather than treating the asset as a business, human emotion gets in the way. They like the renter and are afraid to seek rent increases. They seek a higher rent, and take on an unqualified renter. They make emotional choices about maintenance and repairs, and cause either too much expense for themselves or deferred maintenance. They spend time on rental matters that should be spent on other life goals.
  • From an asset allocation perspective, too much of a family’s net worth ends up being tied up on a non-producing asset. This is capital that, for many families, should be invested wisely to help achieve their personal goals.

Long term issues are different and include:

  • The ongoing risk of being in the business of real estate. Some states heavily favor renters, and there is a persistent risk of liability and claim. Unfortunately, most investors do not protect their other assets by placing the property is some type of suitable entity. The lack of time and cash flow are blamed, leaving their entire estate subject to claim.
  • Return rates are not what people expect. Even when the debt is finally paid off over 20-30 years or more (due to refinancing), the cash flow remains low. The low performance is disguised because the cash comes in. But when the cash flow before taxes is calculated against the amount of equity needed to generate that cash flow, once again the return rate is much lower than other investments.
  • The hassle of management. Do people really want to manage renters and property? Most don’t, but they may find themselves doing so to save a few dollars.
  • The amount of time, resources, and capital spent to fund a rental to eventually end up with a debt-free low producing asset greatly reduces the capital necessary for families to achieve their financial and estate planning goals. A financial model will show dramatic differences in the sell and take a perceived loss vs. rent options.
  • All of these scenarios described above, with the corresponding return rates, have assumed a fixed mortgage. Many rentals have adjustable mortgages, which maintain the risk of higher interest rates, a higher mortgage, and even worse cash flow.

If you are considering renting rather than selling, make certain you have a financial advisor with expertise in real estate check your “back of the napkin” calculations.  Hanging onto a property may be a really bad decision given the current economic crisis and instability in real estate prices.  

Securities and Investment advice through Associated Securities Corp. (ASC), Member FINRA/SIPC and a registered investment advisor. Additional Advisory and Investment Services offered through Cornerstone Wealth Management Inc., a registered investment advisor not affiliated with ASC. CA Insurance License No. 0D92796
Trends from Ink&Air --Editor: Lisbeth Wiley Chapman, beth_chapman@inkair.com, 508-479-1033

PRACTICE MANAGEMENT

Avoid the Hassle: Choose to Outsource Transition Tasks when Changing Broker/Dealers.

One advisor likened it to being kicked in the stomach twice. He had just changed broker dealers when the new B/D was purchased and he had to start all over again. He estimated that serious revenue had been lost. Others say they have lost a full quarter of revenue, up to 25%. No one has extra staff standing around to process excess paperwork. It is always a distraction from the team’s primary sales and customer service efforts. There are several reasons why changing broker/dealers is such a tough job and why outsourcing should be considered. Office staff who have the skills to handle your transition tasks already have a full plate handling current needs.

Advisors hire three skill sets:

  1. The early bird who processes all the paperwork, gather data and prepares reports for clients. They need quiet, uninterrupted time to do the job well.
  2. The client liaison, the person with a smile in her voice who clients often prefer to speak with because a long-term relationship has been established.
  3. The office manager, the most important cog in the wheel, is involved in the overall firm strategy, communicating with the other team members and keeping everything on track.

When any of these important team members get sidetracked from their regular tasks to handle parts of the broker/dealer transition, it quickly becomes apparent that business is going to suffer during that transition. But there is the opportunity to outsource your transition work to a vendor who has developed systems and skilled staff to handle your work.

Look carefully when investigating someone outside your office to trust with the very crucial task of handling transition paperwork. You know that mistakes equal client dissatisfaction very quickly.

The work required to move to a new broker/dealer sounds straight forward but includes many detailed steps, such as the following:

  • Process “Change of BD” documents as they come back from clients
  • Follow up for missing information
  • Follow up for those not returning documents
  • Review and confirm completion of all documents
  • Confirm and enter new account forms on the new broker/dealer system, move to an electronic file system.
  • Forward all originals to appropriate parties such as your new B/D
  • Scan documents to your new or existing imaging systems
  • Prepare new account forms for client meetings
  • Prepare reports to track progress of transition
  • Reappoint with insurance carriers on accounts

In addition, an outsourcing provider for a broker/dealer can support on-site staff by processing all new business and following through until the business has been moved and funded. The trained staff at the outsource provider can confirm that all paperwork is complete and filed correctly.

The out source provider can also help a broker prepare for meetings by consolidating all new account paperwork and then create reports on the Albridge platform and others.

Calendar management is possible with an outsource provider. Trained staff can call out to an advisor’s existing clients to schedule appointments. Prospecting calls can be made and even in-bound calls can be handled. An outsource provider can also provide seminar preparation help, consolidating handouts and mailing to broker before the presentation.

When a broker knows that his practice would be greatly enhanced and empowered by converting to an electronic document imaging, but there is no time or appetite to make the conversion, an outsource provider can step in and make it happen.

It is no longer necessary for an advisor or broker to suffer the expense and demand of processing day-to-day documents or the spikes of transition to a new broker/dealer. Consider an outsource provider who has the understanding and skill to provide meaningful, accurate and timely assistance to your paperwork hassles.

Glen D. Shepherd, My Office Gurus LLC, provides the expertise, resources, and solutions that give the financial professionals the freedom to successfully capitalize on their own talents and strategically overcome their firm’s challenges. He can be reached at info@myofficegurus.com or 402-359-1452. Go to www.myofficegurus.com for further information.
Trends from Ink&Air --Editor: Lisbeth Wiley Chapman, beth_chapman@inkair.com, 508-479-1033

Larry Uyeno Joins Stadion Money Management as Regional Sales Rep for the West Coast.

Stadion Money Management, Inc. announces that Larry Uyeno has joined the firm as it continues to develop a support system for all partnering wholesaler distribution networks. “Our purpose is to increase responsiveness to advisors selling Stadion’s asset management products”, says Jud Doherty, President.

"We expect to harness Larry's 20 years of past industry experience with such notable firms as Scudder Investments and Lincoln Financial , to bring immediate value to wholesalers and advisors focusing on the needs of financial professionals and their clients as we bring our message to the financial services marketplace.”

Stadion’s offerings include separately managed accounts, mutual funds, and its Stadion Retirement plan advisory services. Last year Stadion assets under management tripled from $1 to $3 Billion, reflecting the widespread acceptance of its lower risk approach to managing money. In the last two years, the firm has been featured on the CNBC and Bloomberg networks, as well as Barron's, Investor's Business Daily and CNN.

Uyeno will help develop a responsive support system for all Stadion’s partner firm wholesalers including Mutual of Omaha, Guardian Life Insurance Company, Lincoln National and Genworth.

For further information:
Steve Beard, Stadion Money Management - 800-222-7636
Lisbeth Wiley Chapman, Ink&Air – 508-479-1033

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